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Frequently
Asked Questions

Is my legal issue covered by the plan?
What’s your cancellation policy?
Do you cover pre-existing situations?
Are my kids covered?

Answers to Frequently
Asked Questions

Does my membership cover Wills?

Yes, your membership covers Wills for you and your family.

What is LegalShield?

LegalShield has been providing legal service plans to North American families for over 40 years. Our customers can access legal counsel and advice from qualified lawyers simply by calling a toll-free number. Many other benefits are included, but even at the most basic level our plans allow you to have peace of mind.

What law firm will provide my legal services?

What is covered under a LegalShield Legal Plan?

Does my membership cover uncontested divorce?

Does it cost more to add my spouse or dependants?

No. Your spouse and eligible dependants are covered under your family membership.

Who is covered under my LegalShield Legal Plan Family Membership?

The following are covered:

  • The member
  • The member’s spouse
  • Never-married dependant children of the member or member’s spouse who are under 26 and living at home
  • Children under age 18 for whom the member or member’s spouse is the legal guardian
  • Full-time never-married students under 26 years old if the student is a dependant of the member or member’s spouse
  • Any dependant child, regardless of age, who is incapable of sustaining employment because of mental or physical disability and who is chiefly dependent on the member or member’s spouse for support.

What level of contact will I have with my lawyer if I am a LegalShield member?

It depends on your legal matter/situation. When you contact your Provider Law Firm, explain your legal situation. Once you speak directly with your lawyer, he/she will be able to determine what legal assistance is needed for your specific situation.

How do I gain access to my legal plan benefits?

What is a Provider Law Firm?

How do I contact my Provider Law Firm?

Will I work with the same lawyer for every legal matter?

What happens if my legal issue falls outside of my covered benefits?

How do I cancel my membership?

Does my membership cover trusts?

A trust can be established under the 25% preferred member discount.

What is a legal service plan?

How can I pay for my membership?

What is LegalShield service area?

Does my membership cover tax audits?

Does my membership cover immigration?

A LegalShield membership provides consultation and a discount on other legal services related to immigration issues. Please contact your provider law firm to discuss your benefits and options.

Does my membership cover speeding tickets?

Yes, we can give legal assistance with speeding tickets.

How do I choose a lawyer?

With LegalShield, you don’t have to. There’s no stressing, no guessing. For assistance, members simply call the provider firm in their state or province and explain their situation. Their call will then be promptly returned by a local lawyer with experience in that particular area of law.

How can I save money with a LegalShield membership?

The membership fee is significantly less than paying the standard hourly rate at a traditional law firm. Also, instead of ignoring a situation where you’ve been wronged, you can affordably and easily consult a lawyer.

How can LegalShield offer such a low monthly fee?

They harness the power of collective buying. Thanks to the company’s large membership base, LegalShield is able to collectively pool its low membership fees together to partner with law firms in their high-quality, proprietary network across the United States and Canada.

Why do I need a Will?

Everyone knows that they need a Will. However, some people believe they can’t afford one or that it’s not a priority to keep it updated. LegalShield makes it easy and affordable to keep your estate planning up to date.

What is your cancellation policy?

Your membership can be cancelled anytime by sending written notice to the Company. Please see your membership benefits for cancellation instructions specific to your plan, or you can call/email Member Services at 800-654-7757 or email [email protected]. Important: Your membership and payment remain active until written notice is received.

How do I update my billing info?

You can update your billing info by contacting Member Services at 1-800-654-7757 from 7am-7pm CST Monday through Friday, or online at mylegalshield.com. Just log in, go to Account Settings, and select the plan you’d like to update. Then scroll down to Member Payment Information and select Edit.

 

What is my membership number?

Most LegalShield membership numbers start with 100 or 101 and are 11 digits long. Look for your number under Account Setting at mylegalshield.com, on the LegalShield mobile app, or by contacting Member Services at 1-800-654-7757 from 7am-7pm CST Monday through Friday.

How can I access my legal team in an emergency?

How do I reinstate my membership?

You may request reinstatement at any time by contacting your LegalShield Associate or Customer Care at 1-800-654-7757. Customer Care is available from 7 am – 7 pm CST Monday-Friday.
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Starting at $29.95/mo

Speak to a lawyer in as little as 15 minutes

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FAQ background mobile
Starting at $29.95/mo

Speak to a lawyer in
as little as 15 minutes

Get Started 

CA22
Starting at $29.95/mo

Speak to a lawyer

Get Started 

CA22

Frequently Asked Questions

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Customer Service Team

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Member Bill Of Rights

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